Free Shipping On All Orders 😍

FAQs


You bring the Qs, we'll bring the As.

How long will it take for me to receive my items?
The majority of our items are made on demand. All orders are packed and shipped within 1-3 business days of purchase. Due to recent changes and added restrictions put upon the US Postal Service, they are getting backed up. Orders are now taking anywhere from 7-20 days to arrive. We appreciate your patience during these unprecedented times.

 

What if I need to change or cancel my order?
Once an order is placed, we are unable to make changes. However, if you'd like to try to cancel it, please email hi@elliesage.com right away with your order number and will try our best to catch it before it goes out! 

  

What if I'm not satisfied with my product?
Your satisfaction is our #1 priority. If you aren't happy with your order, we will give you a full refund. Just shoot us an email at hi@elliesage.com. We will then provide you with instructions on how to send your item back and provide you with a refund! Please note that the item must be returned in the same condition you received it in and you are responsible for return shipping costs.

 

Do you offer gift options?
We have gift card options available! :) 

 

How can I contact you?
You may email us at hi@elliesage.com. Our business hours are Monday-Friday 9am-5pm EST and you will receive a response within 1-2 business days.